Even though I have never signed up for or created an account with the Eyezy app, more than $26 was withdrawn from my Ziraat Bank card twice — on August 15 and August 27 — as Premium subscription fees. I have never used this app before and have no need for such a service. It is completely unacceptable for money to be automatically taken from my card when I have no membership or registration with this platform.
I request that this issue be resolved as soon as possible and that all unauthorized charges be refunded to my card. I will also attach the payment receipts to my complaint.
The Eyezy app withdrew two separate payments of ₺460 from my bank card without my knowledge or permission. I had mistakenly saved my card information in the app, and somehow it resulted in an automatic subscription—something I never intentionally agreed to. Now I want to cancel the subscription, bu...
I’m requesting a full refund from Eyezy because I never used the app and did not complete my registration. Despite that, the system charged my account without my permission or password confirmation. During the signup process, a new payment screen suddenly appeared, my registration was left incomplet...
I subscribed to the Eyezy Kids monitoring app, but I did not use the service at all for an entire year. Despite that, Eyezy (eye.kid.app) automatically renewed my subscription without my permission and charged my credit card—without sending me any prior email, message, or notice about the renewal. ...
On May 30, 2025, I started an Eyezy Premium Package subscription. However, since the app was completely useless for my needs, I wanted to permanently cancel my account. Eyezy does not allow me to permanently close my account under any circumstances, and every month—on different days—they continue to...
On August 8 at 20:00, I used the Claritycheck app for what was clearly advertised as a one-time service. I paid ₺30 for the transaction, which I considered reasonable. However, shortly after, I was shocked to discover that an unauthorized charge of ₺600 was also withdrawn from my Ziraat Bank debit c...
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