I subscribed to the Eyezy Kids monitoring app, but I did not use the service at all for an entire year. Despite that, Eyezy (eye.kid.app) automatically renewed my subscription without my permission and charged my credit card—without sending me any prior email, message, or notice about the renewal.
At no point did I authorize the use of my card for automatic renewal, and I was never informed that a charge was coming. Taking card details and charging a customer without consent or notification is completely unlawful.
I demand the immediate cancellation of my subscription, a full refund of the amount charged, and confirmation that my membership has been permanently terminated. I never used the service and never agreed to be billed again. Eyezy must respect user rights and stop charging accounts without explicit approval.
I had purchased an app called eye-kid-app some time ago, and even though I have never used it, an amount of over 12 is being deducted from my account every three months. I cannot cancel it either. I am requesting both cancellation and a refund, but I cannot reach customer service in any way. Please help.
In January 2024, I created a subscription for the Eyezy Kids monitoring app. I did not use the service at all throughout the entire year. Without sending me any prior email, message, or warning, Eyezy (eye.kid.app) automatically renewed my subscription and charged my credit card without my permissio...
I subscribed to the EyeZy app, but quickly realized that it doesn’t work as promised and serves no real purpose. I no longer want to use this app, yet it continues to charge my card without my approval. This is completely wrong and feels like I’m being scammed. Despite my efforts, I haven’t been ab...
I’m requesting a full refund from Eyezy because I never used the app and did not complete my registration. Despite that, the system charged my account without my permission or password confirmation. During the signup process, a new payment screen suddenly appeared, my registration was left incomplet...
I purchased what was clearly advertised as a daily plan on Eyezy, but instead, they charged my account for a monthly subscription without my consent. I noticed the incorrect charge right away and contacted them today—on the very first day—to cancel the subscription and request a refund. I have not ...
Hello, I was shocked to discover that Eyezy (eye.kid.app) charged me over ₺1,000 without my consent and without sending any notification or warning. I never authorized this payment, and I certainly didn’t receive any confirmation before the money was withdrawn from my account. This is a serious vio...
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