I purchased what was clearly advertised as a daily plan on Eyezy, but instead, they charged my account for a monthly subscription without my consent. I noticed the incorrect charge right away and contacted them today—on the very first day—to cancel the subscription and request a refund.
I have not used the service, and I absolutely did not authorize a monthly payment. If this issue is not resolved, I will escalate the matter and involve my lawyer, as this overcharging is unacceptable and unlawful.
I demand the immediate cancellation of the subscription and a full refund of the amount that was wrongly withdrawn. Eyezy must take accountability for this irresponsible billing behavior. I will not accept being charged for something I never agreed to.
This morning, I subscribed to Eyezy, but they charged more than what was originally shown during checkout. The moment I noticed the overcharge, I tried to cancel immediately. However, there’s no way to reach anyone outside of business hours, and no one replies to messages either. There’s no proper ...
I subscribed to the Eyezy Kids monitoring app, but I did not use the service at all for an entire year. Despite that, Eyezy (eye.kid.app) automatically renewed my subscription without my permission and charged my credit card—without sending me any prior email, message, or notice about the renewal. ...
Yesterday, I accidentally purchased a one-day Eyezy package. To prevent further charges, I immediately sent an email the same day requesting to cancel my subscription. Despite my clear request, Eyezy still charged me ₺465 without my consent. I am now requesting a full refund of this unauthorized ch...
In January 2024, I created a subscription for the Eyezy Kids monitoring app. I did not use the service at all throughout the entire year. Without sending me any prior email, message, or warning, Eyezy (eye.kid.app) automatically renewed my subscription and charged my credit card without my permissio...
I’m requesting a full refund from Eyezy because I never used the app and did not complete my registration. Despite that, the system charged my account without my permission or password confirmation. During the signup process, a new payment screen suddenly appeared, my registration was left incomplet...
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