Dissatisfied with Hair Transplant Results and Follow-Up at Estetik International Bursa
Approximately 11 months ago, I underwent a hair transplant procedure at the Estetik International Bursa branch with Dr. M****** H**** H********, focusing on the lower half of my scalp. The process was said to be 90% complete, but the hair retention rate is almost nonexistent. For the past three weeks, I have been unable to get a follow-up appointment for a check-up. During my last scheduled follow-up, there was no doctor available to examine me despite having an appointment. Instead, an unqualified and unidentified individual gave me advice and sent me away. Overall, I am extremely dissatisfied and frustrated with the experience.
Dear valued customer, First and foremost, we would like to sincerely thank you for your heartfelt feedback on behalf of the Estetik International family. The feedback you have provided will be meticulously investigated by our patient rights department, and you will be contacted as soon as possible. If you have any questions or suggestions regarding the matter you have raised, you can reach our customer relations unit or patient rights unit. We wish you healthy days.
