I was unexpectedly billed for a Prime membership without my awareness. On May 14, 2024, I bought a ticket. When I made the purchase, the cost of the flight ticket was charged to my credit card. Unfortunately, to my surprise, they also signed me up for Prime membership, and a month later, €89.99 was deducted from my card. Unfortunately, customer service is not available in Turkish. Could you provide some assistance? If anyone has gone through a similar situation, I would greatly appreciate your assistance.
On July 17, 2024, €89.99 was charged to my credit card for an eDreams Prime membership. When I purchased my ticket this month, there was no indication of a Prime membership, and I am usually careful about these things. I had used a one-month free trial, but it seems they reflected it as a continuati...
On September 22, 2025, I purchased a flight ticket through the eDreams website. During the purchase process, I did not approve any Prime membership or additional service, nor did I check any boxes for such an option. However, on the same day, I later noticed that 99.99 EUR (5,040.10 TL) was withdraw...
On July 17, 2024, my credit card was charged an eDreams Prime membership fee of 89.99 euros. When I purchased my ticket a month ago, there was no indication of Prime membership. I am cautious about this. They made it appear as if I used it for free for one month and then continued, but I did not pro...
On October 25, 2025, an eDreams Prime membership was created without my knowledge, and my card was charged €99.99. Since my card allows online purchases, the payment went through successfully, and the transaction was linked to my email and mobile number. I tried contacting the company by email but c...
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