On November 2, 2025, I shopped at an Ebebek store. At the checkout, the staff member took the thermometer I bought out of its box and tried to test it on me in front of other customers as if making fun of me. This behavior was deeply humiliating and uncomfortable; I felt embarrassed in the store. The incident occurred around 2:25 PM, which is also recorded on the receipt. I tried to contact the store and customer service afterward, but no one showed any concern or offered a solution. I request that appropriate action be taken against the staff involved and that I receive a formal apology for this unpleasant experience.
On January 30, 2025, I purchased a toy from Ebebek, but just two days later, it stopped working. At first, I thought the battery had died, but after replacing it, the toy would only work for 2 seconds before stopping again. I took it back to the store expecting an exchange or a solution, but they r...
About 1.5 months ago, I purchased a Medisana thermometer from the Ebebek store in İzmir Gaziemir. Since I am pregnant, I did not use the product right away. Near my due date, I wanted to test it, only to realize the thermometer did not work at all. When I returned to the store, the staff told me th...
In 2024, I purchased a Deerma F628S Ultraviolet humidifier from Ebebek, and the product broke down within just three days. When I went to the store, they said they would repair it, but I stated that a defective product cannot be repaired and requested either a new one or an exchange with another bra...
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