ebebek canceled my order without notifying me, how can I resolve this?

To solve this problem, you should get in touch with their customer help right away. Their call center is open seven days a week from 9:00 AM to 12:00 AM. You can reach them by phone at +90 216 325 1111. On the other hand, you can use the message form on their website.

When you contact them, include information about your order, such as the order number, the date you bought it, and any other information that might be useful.

That way, the customer service team will be able to find your order and better understand what's going on. Clear conversation can help things get solved faster.

If you don't get a good answer or solution, you could take the matter to the next level by emailing their business contact at [email protected].

Make sure to include all the important information and any letters from before to set the scene.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.