We bought a Dyson V12 vacuum cleaner, but even after 9 months, we're still dealing with an ongoing issue regarding the availability of a specific part. Despite our best efforts through multiple calls and emails, the problem remains unresolved. The primary maintenance was unsuccessful, resulting in a broken pipe that needed to be replaced. Even though it's still under warranty, there has been no response. Dyson products have a noticeable absence of service and contact personnel. Seeking reparation from Dyson for the inconvenience caused by the shortage of parts!
Three months ago, the pipe on my Dyson V12 vacuum broke. When I called customer care, I was told that the part was out of stock but would be supplied as soon as it became available. It's been three months and I still haven't received the replacement pipe, making my vacuum unusable. The warranty term...
My Dyson V12 Slim vacuum’s tube part broke right after the warranty expired. For the past two months, I have been unable to obtain this replacement part. When I called Dyson customer service, I was simply told: “Please keep checking our website; once it’s back in stock, you can order it.” Since the...
The pipe section of my Dyson V12 vacuum broke about two months ago. Since my warranty expires on December 28, 2024, I was told that I would need to purchase the replacement part myself. However, despite following up regularly with both Dyson’s website and customer service over the past two months, t...
I have been trying to obtain a replacement tube for my Dyson V12 vacuum cleaner for a long time because the tube is broken, but it has been out of stock for about four months. Even though I regularly check your website, the item constantly appears as “out of stock.” During this process, I also conta...
The tube of my Dyson V12 vacuum cleaner broke in mid-July. Since my warranty has expired, I wanted to purchase a new tube, but for about two months, it has been out of stock both on Dyson’s official website and through customer service. I also learned that tube breakage is a common issue with the V1...
Comments