Dyson V12 Vacuum Cleaner Part Stock Problem

Dyson V12 Vacuum Cleaner Part Stock Problem
May 31, 2024 9:57 AM54

We bought a Dyson V12 vacuum cleaner, but even after 9 months, we're still dealing with an ongoing issue regarding the availability of a specific part. Despite our best efforts through multiple calls and emails, the problem remains unresolved. The primary maintenance was unsuccessful, resulting in a broken pipe that needed to be replaced. Even though it's still under warranty, there has been no response. Dyson products have a noticeable absence of service and contact personnel. Seeking reparation from Dyson for the inconvenience caused by the shortage of parts!

June 4, 2024 6:05 PM (4 days after complaint)

Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey

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