Dream League Soccer lost my account—how can I recover it?

If you lost your Dream League Soccer account and want to recover your progress,

Check your linked account first;

• Try signing in with the same Google account on Android or Apple account on iOS that was previously linked to your DLS profile. First Touch Games recommends linking your DLS profile through the game's settings because this is the supported way to secure and transfer your save data.

Gather evidence;
• Save:
– Your previous User ID, if available
– The email/account previously linked to DLS
– Your device model and platform
– Screenshots of the lost profile or any error messages
– Purchase receipts or transaction IDs for in-game purchases

If you still have access to the old device, use Manage Devices → Generate Code and enter the code under Link Profile on the new device.

If you cannot restore the profile, contact First Touch Games Support and submit a request for a lost profile. Include as much information as possible and attach relevant evidence.

Avoid using Reset Profile while trying to recover your account because First Touch Games says a reset cannot be undone and previous progress cannot be recovered afterward.

If First Touch Games does not resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.