Start by checking that you have a stable internet connection. For multiplayer, Dream League Soccer is sensitive to high latency and packet loss, so try switching between Wi-Fi and 4G/5G and avoid congested networks or background downloads.
If the problem continues, disable any VPN, move closer to your Wi-Fi router, restart the router, and make sure DLS is updated.
FTG also suggests trying a different Wi-Fi network; on some devices, changing DNS to 8.8.8.8 and briefly toggling Airplane Mode can help.
If you’re still unable to connect, contact First Touch Games support with details about your device, connection type, and the exact error or behavior you’re seeing.
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

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