DramaWave Won't Let Me Cancel My Subscription
I recently started a Weekly VIP subscription on Dramawave, which costs around 10 dollars per week and renews automatically. The subscription began last week and was renewed again without my clear consent, and the application does not allow me to cancel it even though I want to end the service. When I try to press the “Cancel Subscription” button, the app redirects me to a page explaining why I should keep my subscription and does not give me any option to actually cancel. In the Dramawave application, the subscription page clearly shows that auto-renew is turned on, but there is no effective way to deactivate it or stop the renewal, so I am now being charged weekly against my will and cannot stop future payments through the app. I sent an email to Dramawave customer support explaining that I want my Weekly VIP subscription canceled and the auto-renew turned off, but I have not received any response so far. I request that my Weekly VIP subscription be canceled immediately, that auto-renew be switched off so that no further weekly fees are charged, and that the unfairly charged renewal fee be refunded to me.




