If Dramanivo charged you more than the subscription price advertised at checkout, gather proof of the displayed price and request a refund of the difference—or a full refund if you would not have subscribed at the actual price.
Review the charge;
- Compare the advertised price, checkout total and bank statement.
- Check whether taxes, currency conversion or a different subscription period explain the difference.
- Save screenshots of the advertised offer, payment confirmation and transaction.
Contact Dramanivo;
- Contact the support team through the website or app where you subscribed.
- Include your account email, transaction ID, purchase date and screenshots of the advertised and charged prices.
- Request a refund of the excess amount or a full refund and cancellation if you did not agree to the higher price.
- Ask for written confirmation that future renewals will use the advertised price or be stopped.
When private support fails, a public complaint on Xolvie may help move things forward.
