DraftKings locked my account and required additional verification. What steps can I take to complete this verification?

If DraftKings has locked your account and requires extra verification, the first step is to go to the Document Upload Centre. Log in to your account and securely upload the relevant papers.

Next, obtain all necessary paperwork. DraftKings normally requires a government-issued photo ID, such as a driver's license or passport, as well as evidence of residency, such as a recent utility bill or bank statement that shows your current address.

When uploading photographs, ensure they are clear and unmodified. Documents should be well-lit and have all information legible, as confusing submissions might cause delays in the verification process.

Once submitted, DraftKings typically analyses papers within 24 to 48 hours. When the verification process is complete, you will receive an email confirmation, and your account should be unlocked. If not, explore Xolvie to read about the challenges others have faced and share your story.