DraftKings declined my withdrawal request, what is the best way to resolve it?

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Xolvie
Xolvie Resolution Specialist November 07, 2024 4:41 pm

It's important to know why DraftKings might have turned down your refund request and what you can do to fix the problem. This can happen if you try to withdraw recently received funds that haven't been played through, if you try to withdraw bonus or promotional credits that haven't met the playthrough requirements, or if there are mistakes in your account information.

First, check your account to make sure all the information is correct and up to date. Next, make sure that any money you paid was used to play games and that you've met all the wagering requirements for any bonuses.

If everything seems to be okay, get help from DraftKings' customer service. You can email [email protected] or use the live chat option in their Help Centre to get in touch with them.

When you call help, be sure to give them full details about your account and the withdrawal you want to make. Be ready to show any proof of name or account information that is asked for.

Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.

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