Cupshe charged my card even though I canceled the order. How do I stop this unfair charge?

If Cupshe charges you for a canceled order, the most effective way is to combine evidence, formal communication, and payment reversal mechanisms. Here is a practical guide:

• Look for the cancellation confirmation (email or screenshot of the order status). If Cupshe didn’t send one, take a screenshot of the order history showing that the order was canceled.

• Write to Cupshe at [email protected] that the order was canceled before processing, yet the charge was still made. Attach: order number, cancellation date, payment method, and screenshots.

• If they do not respond within 3–5 business days, contact your bank or PayPal to initiate a chargeback under “charge for canceled order.” With this evidence, the reversal is usually approved quickly.

• Keep emails, screenshots, and confirmations to support your claim if you need to escalate it.

These are key solutions we can offer. If you have more, feel free to share them.