CooMeet charged me twice for one plan, how can I get my extra payment refunded?

First, turn off auto-renew. Then, send an email to [email protected] with pictures of both charges, transaction IDs, and the email address associated with your account, asking for a refund for the double charge.

Users have said in talks with CooMeet that refund reviews take about 10 business days, so set a due date.

Click the "X" next to the saved card to remove it from the CooMeet payment page if you used a card. This will stop the card from being charged again. This is talked about in CooMeet's own help text.

If help doesn't fix it right away, you might want to file a complaint on Xolvie to seek resolution.