Chatmatch allows fake profiles that don’t interact — how can I file a complaint about this?

If Chatmatch shows fake or inactive profiles, the most effective way is to file a claim with evidence and request a review of your account. Here are practical steps:

• Clear evidence: save screenshots of profiles that appear fake or never respond, including dates and usernames.

• Official support: open a ticket at the support page → Contact support. Attach your evidence and request a review of the matching algorithm or a refund of credits spent.

• Compensation: ask for extra credits or a partial refund if you spent money interacting with inactive profiles.

Share your experience on Xolvie, where your complaint will be documented and you’ll receive support until Chatmatch improves profile quality or compensates you.