I experienced a serious issue with the Chamet app regarding a payment I made. I want a full refund because the game has changed so much that it no longer works as expected. Every time I log in and try to play, I cannot earn anything and instead I keep losing my diamonds. This has been happening repeatedly and it makes the app feel unreliable and unfair.
On top of this, I noticed that some users are openly requesting money from others inside the app, which raises further concerns about safety and trust. I originally joined Chamet expecting a fair and enjoyable experience, but instead I am left with financial loss and constant frustration. I believe I should not be penalized for a system that is not functioning properly.
I ask Chamet to process a refund for the payment I made and to restore the diamonds I lost due to these issues. Please resolve this matter quickly so that users like me can feel secure using your platform.
Yesterday, I mistakenly deposited a significant amount of money into my Chamet account, and I am urgently requesting a refund of the full amount. This payment was not intentional, and I realized the error shortly after the transaction was processed. I immediately tried to find a way to reverse the c...
Thirteen days ago, I made a payment transfer on the Chamet app, but the diamonds I purchased never arrived in my account. This is extremely frustrating because I paid expecting an immediate balance update, yet almost two weeks later I am still waiting. I contacted customer service multiple times wit...
I have been using the Chamet chat app for several months, and at first, I had no problems withdrawing my earnings through the connected Met Wallet account. However, starting in October, things changed. The app suddenly marked my registered bank account as “invalid” and forced me to add a new one. Si...
I have been using the Chamet app for live chat, but my account suddenly received a random chat ban without any clear explanation. I find this extremely unfair, especially since I have been regularly loading money into the app to use its features. Despite spending ₺, I am now restricted from chatting...
I have been trying to withdraw the money I earned on the Chamet app by linking my bank account, but every attempt ends with the same error message: “This bank is no longer available. Please connect another account.” I tested multiple banks to resolve the issue, yet the error persists every single ti...
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