If CEX.IO locked your withdrawal for security reasons, check to see if any recent modifications resulted in a hold. Updating 2FA or adding a new payment method may result in a 48-hour limitation.
Verify your payment information and complete any mandatory security checks.
To expedite the procedure, ensure that your identity documents and associated payment methods are accepted.
If a hold was imposed due to unexpected activity, CEX.IO may request more proof before releasing cash.
If your withdrawal is still restricted, please contact support at [email protected] or via live chat. Provide your account information, withdrawal request, and any necessary verification documents. They will likely resolve your issue.
If not, keep in mind that many others have shared similar experiences and found solutions. If you need further assistance, consider reaching out to Xolvie.
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