Hello, I have been a CapCut user for a long time, but currently, I am unable to log into my account under any circumstances. No matter how many times I try, the system prevents me from accessing my account, leaving me unable to use the service I subscribed to.
This situation is highly frustrating as I rely on CapCut for my video editing needs. I am now completely locked out and unable to access my saved projects or continue my subscription. I urgently need either to regain access to my account or to have it deleted if access cannot be restored.
Here are my account details:
User ID: 1261768113
Username: soner_Bjk48
I explicitly request immediate action to either recover my account or delete it permanently. I also expect clear guidance on why this login failure occurred.
My CapCut account was deleted without my permission or prior notification. When I logged in using my original email, I was shocked to discover a new account had been created instead. All my previous work is gone, and I am extremely frustrated by the loss. I am urgently requesting CapCut’s support te...
I’ve never seen an online desktop editing app as unreliable as CapCut. Despite its popularity, the app is ten times worse than its competitors. I spent two hours creating an edit, but the moment I logged into my account, all my work disappeared. Hours of effort were wasted because of this poorly des...
I purchased a one-year subscription to CapCut, expecting full access to the Pro features throughout the subscription period. However, despite my annual payment being successfully processed, I am currently unable to use the service. Every time I open the app, it keeps showing the "Get Pro" prompt, as...
I want to become a content creator on CapCut, but my application was not accepted. I was given a specific date when I could reapply, but even after that date has passed, I still can’t register as a creator. I’ve tried multiple times to resolve this, including using a different account, but nothing h...
Yesterday, I paid ₺299 for a one-month CapCut Premium subscription expecting to remove the watermark from my videos. However, the logo was still there. Thinking the first transaction failed, I paid again today using my card—another ₺299, totaling ₺598 for a service that hasn’t worked at all. Despite...
Comments