Candy Crush Saga Reset Issue. Lost Progress After Changing Phone

Nurdan
Candy Crush Saga
34

I enjoy playing Candy Crush Saga. I reached level 6100, but now I'm being reset back to level 1. My phone has been updated, but my number remains unchanged. I'm really confused about why this happened. Is it possible for me to begin at the same levels? That's what I'm unhappy about. Here is my phone number: 35***71. It would be great if you could investigate this matter. Thank you, and I hope you have a pleasant day.

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