Caffé Nero order mistake

Dear Caffè Nero Management, On March 7, 2025, I visited your Ayvalık Marina branch, expecting the usual high service quality from your brand. Unfortunately, my experience was far below expectations. First, the tables and ashtrays were dirty, which was unacceptable in terms of hygiene. Additionally...

I ordered a medium pistachio latte at Caffè Nero, but due to a misunderstanding, they gave me a plain latte instead. When I politely asked for it to be corrected and even offered to pay the price difference, three staff members responded half-heartedly, saying, “You ordered a medium latte,” and foll...