Burger King's Closed Playground Causes Parental Distress
The play area at the Burger King in Esenyurt Torium has been closed for about a year and a half, leaving children unable to enter. When asked, they claim it's due to its uncleanliness and pending disinfection. Yet, every time I visit Torium, my 2-year-old child faces a crisis because the play area is off-limits. Today was no exception. My child cried uncontrollably until breathless, and this issue repeats every time I visit. If it's to be disinfected, what's the hold-up? Is disinfection such a challenging task? It feels like they're rebuilding the entire structure. If it won't be disinfected, please remove it entirely. This problem needs to be resolved promptly; I'm tired of my child and me struggling unnecessarily. If the issue persists, I'll take the necessary steps and file complaints. You earn plenty; don't you have the funds to disinfect the play area? Shameful...!
Dear Sir/Madam, Regarding the complaint, we have been unable to reach our customer through the phone numbers provided on the site. Once we are able to contact the customer, the necessary information will be provided, and the relevant update will be made on the site. We submit this for your information. Best regards, Burger King Customer Service
I have not yet received a response, and I am urgently awaiting a reply from the authorities.
I am waiting for a response from the emergency authorities; no one has responded.






