I reside in Aksaray/Merkez and purchased a Bosch electric vacuum from a dealer on January 27, 2024. Unsatisfied with its suction power, I attempted to return the product on January 29, 2024, with the intention of exchanging it for another Bosch vacuum. However, the dealer refused the return, claiming the product had been opened and used. When expressing our intent to file a complaint, they nonchalantly directed us to "file it wherever you like." Even the Bosch Headquarters, in response to our complaint, shockingly stated that dealers have the right to reject returns. It's quite astonishing that a global company like Bosch would overlook customer satisfaction. Moreover, facing this situation despite the 7-day return policy for purchased items has left me feeling unfairly treated.
Bosch Turkey still has not produced a solution for the defective product it sells. Delivered on December 14, 2024, the Bosch brand tumble dryer has scratches and dents as seen in the pictures. The damaged part was covered with a label so that it would not be noticed. I created a return request for t...
I bought a Bosch refrigerator, washing machine, and dishwasher from the Dört Yıldız Bosch dealer located in the Ankamall shopping center at the address Gazi, Konya Devlet Yolu, Mevlana Blv. No:2, 06560 Yenimahalle/Ankara on April 25, 2023. The salesperson informed us that the products could stay in ...
In December 2023, I purchased three Bosch products (Refrigerator, Washing Machine, and Dishwasher) from the authorized dealer in Bağcılar, Istanbul, with the agreement that my products would be delivered in May 2024. I was also required to sign a delivery slip stating that I would pay a storage fee ...
I bought the Bosch Cordless Vacuum Unlimited 7 Black. I have purchased Bosch products before, but this one is completely disappointing. I'm certain that I won't consider buying Bosch products again. Why? When you buy the Cordless Vacuum, the dealer advertises it as the best product in the world, but...
purchased a Bosch Cordless Vacuum from the Media Markt online store on November 25, 2021. I sent it to my family in the village of Sivas Suşehri, and my father took it to the Bosch service center on November 27, 2023, due to a malfunctioning battery. Unfortunately, the service center stated that the...
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