Bosch Refrigerator is Continually Displaying a Sensor Error

Erdem
December 11, 2023 2:28 AM62

The Bosch refrigerator gave the sensor error, which has become a tradition every year, this year as well. As you can see from my previous complaints, the cabinet, which is repaired every 1 year by Bosch services with original service parts, always gives the same error. This situation has now become a serious problem. Will we pay service money every year? Deterioration of the products inside is another problem. The de-frost sensor was changed in 2021, and when it failed again in 2022, the resistance was changed. The alarm alerts, which had been intermittent for 2-3 months, have now become more frequent and are starting to wake people up from sleep. I want it replaced under warranty, free of charge, so that it won't fail again!

December 11, 2023 3:31 PM (13 hours after complaint)

Dear Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Officer will contact you as soon as possible regarding your application. For all your applications, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach out to us, we will get in touch with you immediately. Thank you for your interest in our brand. Sincerely, BOSCH Communication Center

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