To get this problem fixed quickly, it's best to call Boohoo's customer service. You can talk to them on the Boohoo website's "Contact Us" page at https://www.boohoo.com/page/customer-service-contact-us.html, where you can either chat with their virtual helper or send them an email with your problem.
When you contact them, be sure to include specifics about your sale, such as the order number, the date of the transaction, and any payment information that is needed. This will help Boohoo's team find the extra charge and get the return processed faster.
While you wait, keep an eye on your bank or credit card statements to make sure the refund goes through properly. If you don't hear back from Boohoo in a decent amount of time, you might want to send them another message asking again.
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