Unexpected Withdrawal and Blocked Funds in Blockchain Smart Financial Wallet

I opened a wallet with Blockchain Smart Financial based on a friend’s recommendation, who assured me of daily returns and easy access to my funds. However, I recently noticed an unexpected withdrawal from my account without my authorization. Now, Smart Financial is telling me that I need to deposit additional funds to unblock my money.

I am unsure how to proceed and am deeply concerned about the security of my investment. I’m requesting guidance on how to safely resolve this issue and retrieve my blocked funds without further risk.