In 2021, I attempted to transfer BTC from my own wallet using the Blockchain.com iOS app, but the transaction never went through. After reviewing the transaction details and TXID, I realized that the transfer was never initiated.
I contacted the Blockchain.com support team multiple times, providing screenshots and detailed explanations, and sent hundreds of emails. After a long time, the BTC was finally credited back to my account — however, my previously verified account was suddenly downgraded to unverified status.
Now, because my account is unverified, I am unable to use or transfer my BTC. Attempts to re-verify my account fail without any error message, and I only receive automated responses stating that my request is “under review.” Despite using the same device and app for four years, the issue remains unresolved, and no clear explanation has been provided.
I am requesting that my account be re-verified or that my BTC be sent to the wallet address I specify. I’ve been dealing with this problem for years and urgently need a permanent solution to this ongoing issue.
I have a balance in my Blockchain account, yet I’m completely unable to make any transactions. I can’t transfer my funds elsewhere, and I also can’t verify my identity—even though I’ve uploaded my ID multiple times. Each time, the system rejects it and says “verification failed” without giving any s...
I have been a verified user of Blockchain.com for a long time and had successfully completed account verification in the past. Recently, a BTC transaction that was previously stuck was returned to my account, which I appreciate. However, at the same time my account status was unexpectedly downgraded...
I’ve been stuck in an endless verification loop on Binance and it’s been four days of complete frustration. I have submitted every single document and piece of information they’ve asked for immediately, but the process keeps dragging on with no progress and no communication. They say I need to comp...
I have an Ethereum balance in my wallet on Blockchain.com that I haven’t accessed for a long time. While I can log into my account and see my balance, I am unable to perform any transactions, including buying, selling, or transferring funds. Each attempt results in an error message stating, “Identit...
I am facing issues with my blockchain.com account because the identity verification process has not been properly completed, even though there were no errors during submission. As a result, I can only access the DeFi wallet feature. Other essential services, such as fiat deposits/withdrawals or trad...
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