After entering the wrong password three times (I forgot the password), my Bitget app got locked. As the message instructed, I uninstalled and reinstalled the app. Now I need to recover my existing wallet without losing my money. I have my 12-digit recovery code, but I’m not sure how to proceed. Please guide me on how to recover my wallet. I tried to do it, but the app is asking me to select a network, and I don’t know which one to choose.
Hello, My Bitget account suddenly disappeared from my phone. I reinstalled the app, but now it won’t accept my password or verification codes, and I can’t access my account. I have both coins and funds in my account, and I’m unable to reach them. Customer support has been unhelpful and hasn’t resolv...
I have been trying to withdraw money from my Bitget account, but the platform refuses to process my request. Every time I attempt, it shows a "password error." Despite resetting my password multiple times, the issue persists, and I still cannot access my funds. It feels as though my money is stuck ...
I needed to deposit $1 into my Bitget Wallet, but I mistakenly transferred $14,750 from my regular Bitget account. Now, I need to transfer $13,700 back to Bitget, but when I try to withdraw using the BNB 20 network, it fails due to insufficient BNB for the transaction fees. I also tried converting m...
Hello, I’ve been experiencing a recurring Google Authenticator code error on Bitget for weeks now. I can complete the first verification step, then confirm my email and phone number, but when I get to the third step—Google Authenticator—it always fails. I’ve tried entering the correct code 7–8 times...
I’ve been completely locked out of my Bitget account because the Google Authenticator verification code isn’t working. I followed every recovery step exactly as instructed, multiple times, but the system keeps throwing an error. Nothing works. What’s worse, I can’t reach anyone from customer suppor...
Comments