My Bigo account, which I created using my phone number, was stolen on 05/24/2026, and since that day I have completely lost access to it. When I open the app, I see that another person’s account has somehow been linked to my phone number, and I can no longer reach my own account.
Whenever I try logging into the application to recover access, the system continuously throws me out and does not allow me to select or continue with my real account. I submitted complaints to Bigo through email and also reported the issue on Bigo’s official page, but so far my problem has not been resolved and I have not received any response.
My stolen account contained more than 53,000 diamonds that I had accumulated over time. I demand that both my account and the diamond balance inside it be secured, that ownership of the account be returned to me, and that my phone number be removed from the incorrect account and reassigned to my original account. Since this issue is urgent, I expect a response and resolution as soon as possible.
I changed the phone number linked to my Bigo account months ago, and I no longer have any access to the old number. Because my account is only connected to that old number, I cannot log in, and all password verification codes are still being sent to it. As a result, I have been completely locked out...
I urgently need support to recover my stolen Bigo Live account. My user ID is 725434717. The account was taken over without my consent, and I no longer have access to it. I’ve already submitted a report through the app, but I haven’t received any help or clear steps on how to get my account back. U...
I am writing to report a serious issue with my Bigo Live account, which was stolen through my registered phone number. My account had ₺90 worth of diamonds already inside, and I had also just transferred ₺1,500 from my Garanti Bank account. Both the money and my diamonds disappeared along with my ac...
My **Bigo Live account (username: baha , ID: 538911) was suspended some time ago, and I was initially told that it had been hacked. After I reset my phone, I lost access completely and have not been able to log back in since. When I contacted customer service, I received conflicting answers: first, ...
Hello, I recently changed my phone number and can no longer log in to my Bigo Live account. The system requires a verification code sent to my old number, which has been deactivated. Since I no longer have access to that number, I am completely locked out of my account. I’ve tried finding alternati...
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