The videos that you need to work out with don't work properly. No one from BetterMe got back to me, only an automated email. After a week without any reply, I sent them an email requesting a refund, but again, no one got back to me. I have submitted another email today, but to be honest, I don't believe that they will get back to me.
I reached out to BetterMe to request a refund. Despite sending the refund conditions to their email addresses, no refund was provided, and they did no...
I signed up for the BetterMe platform just once, solely to view the program prepared for me in my email. Not only did I never receive the program in my email, but today I noticed they've charged me again for another membership. I'm urgently requesting a refund for this unauthorized charge. This situ...
I initially purchased a weekly subscription to BetterMe to test the app. However, due to irregular usage, I decided not to continue. Despite this, after the trial week ended, I noticed that the app charged me for a full month without my permission. I emailed them within two days, explaining my situa...
I am extremely frustrated with the lack of response and assistance I have received from BetterMe app's customer service and legal support teams. On April 16th, a charge was deducted for the renewal of my subscription. Immediately, I contacted customer service requesting a refund, citing my rights as...
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