Zero Customer Service Help From BetterMe!

Doğrusal
BetterMe
September 29, 2023 9:14 PM2,336

The videos that you need to work out with don't work properly. No one from BetterMe got back to me, only an automated email. After a week without any reply, I sent them an email requesting a refund, but again, no one got back to me. I have submitted another email today, but to be honest, I don't believe that they will get back to me.

BetterMe
February 29, 2024 3:44 PM (5 months after complaint)

Hello! Thank you for letting us know about that. We apologize if your email remained without a reply. Let's try to fix it together. Please provide us with the 7-digit ID number of your email as an updated reply to this review. This way, we will locate your messages and get back to you shortly. Kind regards, Team BetterMe

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