5
Eillen is very satisfied with the result
Resolved

BetterMe Workouts Are Better in The Browser, Limited in Mobile Version

Eillen
April 12, 2024 12:03 pm
2,079

Hi Betterme! I see you're responding here, so could you please address my request as well? I've been using my plan for a while and just discovered that there are many more workouts available, but I can only access them through my web profile. It's unfortunate because I would have been more into keeping my subscription if I had known about them earlier. Why aren't these workouts available on the mobile app, or at least mentioned there? It feels misleading. There are so many mixed reviews online, making it confusing to know what to believe. Can you prove me wrong? Looking forward to hearing back. All the best.

April 12, 2024 12:13 pm (10 minutes after complaint)

Hello Eillen! We never meant to confuse you in any way. Our support team has sent you the instructions via email. Please check your inbox and let us know if there is anything else we can do for you. Kind regards, team BetterMe

Eillen
April 12, 2024 12:50 pm

I was sure I've checked everywhere in the app, well guess that was my bad😊 Thanks a lot, guys! I appreciate the bonus, even though it was my oversight. Quick and legit – count me in! I'll definitely recommend it to my friends.

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