BetterMe Cancellation Frustration. I Had Signed Up For The Free Trial
BetterMe app....I had signed up for the free app and canceled it. The app is no longer on my phone, but my MasterCard has been charged monthly for several months now "BetterMe Apps Nicosia CYP" for $42.84. Apparently, it's still active. I need this subscription canceled and to be refunded the monthly fees.
February 29, 2024 11:58 AM (1 month after complaint)
Hello! If the subscription was successfully canceled, it could not be automatically renewed. In order for us to find your profile and check your account, we will be able to review ALL the details and provide you with a solution. We look forward to your reply. Kind regards, Team Betterme
I literally just had the exact same thing happen appears the same on my credit card statement too! I've never had something like this happen before. So pissed!