Our Beko oven, which we bought with an extended warranty, has consistently failed to cook food correctly. Even after multiple calls to the authorized service, the regional managers have determined it unfit for replacement. For those who are thinking about purchasing a Beko oven, it is important to exercise caution and thoroughly inspect the visuals. Although the service representatives have been helpful and polite, the regional managers have declined to authorize the replacement of this oven, which is experiencing issues with heating. We are extremely disappointed with our decision to purchase Beko...
Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to reach out to us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
At the end of the last service, we baked a cake and pastries in the oven that was delivered. The bottom came out completely white. Please take it and bake a plain cake in the workshop. Replace it with a new one.
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
Despite my request to change the inner cover of my Beko refrigerator, it was replaced instead. Subsequently, the cabinet began to emit steam, prompting four service visits. Unfortunately, the service failed to address the issue, and today, my refrigerator is flooded again. I have initiated a service...
In 2017, I purchased a Beko (B6 Oak) dishwasher with the model number 7694410242 BM 4004. However, since the day of purchase, the dishwasher has been consistently leaving dishes dirty and wet. Despite numerous service visits, the problem remains unresolved. Only three service records are visible in ...
I’ve dealt with a problem with my Beko fridge for two years since purchasing it. Different authorized services came four or five times, yet none could fix the issue, and once I even paid a high repair fee that changed nothing. My requests were rejected because the warranty expired, even though the p...
On August 15, 2023, I purchased a Beko built-in 3-piece set (Oven, Cooktop, and Hood) and had it installed by a Beko authorized service on August 29, 2023. I noticed a scratch and a dent on the front panel two days after installing the hood. I declined the service team's offer of a free part replace...
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