Beko Oven Not Heating And Replacement Request Rejected

Beko Oven Not Heating And Replacement Request Rejected
26

Our Beko oven, which we bought with an extended warranty, has consistently failed to cook food correctly. Even after multiple calls to the authorized service, the regional managers have determined it unfit for replacement. For those who are thinking about purchasing a Beko oven, it is important to exercise caution and thoroughly inspect the visuals. Although the service representatives have been helpful and polite, the regional managers have declined to authorize the replacement of this oven, which is experiencing issues with heating. We are extremely disappointed with our decision to purchase Beko...

February 6, 2024 10:34 AM (17 hours after complaint)

Dear Customer, First of all, we thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. For any information, suggestions, opinions, and solution requests regarding our products and services, we kindly ask you to reach out to us primarily. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center

Turan
February 15, 2024 1:39 PM

At the end of the last service, we baked a cake and pastries in the oven that was delivered. The bottom came out completely white. Please take it and bake a plain cake in the workshop. Replace it with a new one.

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