I bought a red Beko Bmd 20 microwave oven, but the day after I unboxed it, I discovered a significant problem. During its operation, sparks began to emerge from the lower left corner of the door, not from within the oven, but from the exterior. It's baffling that a product with such a serious flaw could make it through quality control and end up in the hands of a customer. This poses a significant safety hazard that could potentially result in a fire or harm. I primarily use Arçelik and Beko for my home appliances, as I have confidence in the brand's dependability. Due to this issue, I would like to request a refund according to the December price list, since the product was bought during the November discount period.
On 15.11.2025, I purchased a Beko 970477 refrigerator from a Beko authorized dealer for ₺33,000. Following the installation and before plugging the appliance into the power outlet, I identified visible scratches and dents on the product. The delivery of a defective item sold to me as brand new is wh...
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
On April 2, I purchased a Beko refrigerator and dishwasher, and I requested that they be delivered to my new address on October 24. I also paid an additional ₺4,500 for the delivery fee by credit card. The total cost of the products was ₺47,700, so I paid ₺52,200 in total. I had my invoice issued on...
My Beko dryer started a fire, and without the fire brigade, my house would have been gone. It's been a tough month dealing with Beko. On February 8th, right after turning on the machine, smoke began coming out, and even after quickly unplugging it, flames burst out. While I was trying to put out the...
Comments