I used BeautyPlus and the app fails when exporting photos — how can I request a technical solution?

When BeautyPlus fails to export photos, it’s usually due to app errors, device permissions, or format incompatibilities. To request a technical solution effectively, you can follow these steps:

• Check permissions and storage: Make sure BeautyPlus has permission to access photos, files, and storage. Also verify that there is enough free space on your device.

• Check format and resolution: Try exporting in a standard format (JPG/PNG) and lower the resolution to rule out issues caused by large file sizes.

• Update or reinstall the app: Install the latest available version. If the problem continues, uninstall the app, restart your device, and reinstall it.

• Test with another network or device: Some export errors are related to network connections or specific operating system versions.

• Document the issue: Save screenshots of the error, along with the date, app version, device model, and the type of export that fails. This information is essential for support.

• Contact BeautyPlus support: Request a technical fix or compensation, attaching all evidence and stating whether you paid for premium features that you can’t use.

• Request a refund if there’s no solution: If the issue persists and affects paid features, also initiate a claim through the app store.

If you’ve faced a similar issue, share how you resolved it. We’re here to learn from your experience, and you can also share your case on Xolvie.