BDG GAME Locked My Account Right After I Requested a Withdrawal

I am an Indian user of the BDG GAME website and I want to report a serious problem with my account and my unpaid withdrawal. I deposited 500 into my BDG GAME account and after a period of continuous losses, I finally won and requested a withdrawal of 1,500. Right after making this withdrawal request yesterday, my account was suddenly locked and now I receive an “Error: 116 User has been locked” message when I try to log in. While I was losing money, there was no problem at all with my account or my deposits, but the moment I won and tried to withdraw my winnings, the account was locked and the withdrawal was effectively blocked. My 1,500 withdrawal has not been credited to me and I am unable to access my account or my balance. I have also been unable to reach BDG GAME support about this issue. I find it unacceptable that the site allows deposits and losses without any issue, but as soon as a user wins and wants to withdraw, the account is locked and the payment is not made. I request that my 1,500 withdrawal be fully and promptly credited to my account, even if my BDG GAME account remains locked afterwards, and that a clear explanation be provided as to why my account was locked immediately after I requested a withdrawal of my winnings.