Badoo Charged Me for Premium but Never Activated My Membership

19

On December 27, 2025, I purchased a Premium membership on the Badoo app by paying approximately $1 USD with my credit card. Although the payment was successfully charged to my card, my Premium membership has still not been activated in the app.

I made this purchase using the email address s*********@gmail.com** registered to my account. Regarding this issue, I have emailed Badoo support three times. Each time, they stated that they were looking into the matter, but no correction has been made, and my account still appears as a standard (non-Premium) account.

Because I am unable to use the Premium service I paid for, I request that my issue be resolved immediately and that my Premium membership be activated without further delay.

Comments

Similar Complaints

I Face Repeated Unauthorized Charges on My Badoo Premium Membership

104

On August 23, I purchased a 1-month Premium membership in the Badoo app using my credit card and paid 19.90₺. However, s...

I Face Sudden Ban on My Badoo Premium Account Without Any Warning

95

On August 17, 2025, my Badoo account, which has an active Premium membership, was suddenly banned without any explanatio...

Badoo Support Ignoring Me After Account Suspension

81

I had an account on Badoo linked to the email address b************@gmail.com. My account was blocked around August 10 b...

Badoo Blocked My New Account Right After I Paid for Premium

112

I opened a new Badoo account on the evening of 17/12/2025 and immediately paid for Badoo Premium through the Apple App S...

Bought Badoo Premium, Got No Service and No Access

78

On the iOS version of Badoo, shortly after purchasing a Premium membership, my account was banned by the app — without a...