I can't contact Asda customer service regarding a double charge on my account. What’s the best way to contact Asda?

There are several ways to get in touch with Asda's customer service about problems like a double charge on your account:

Phone: If you need help with your account or payment, call Asda's customer service line at 0800 952 0101. Also, don't forget to bring your bank records and information about your order.

Live Chat: Go to Asda's website and use their live chat feature. When compared to texts or calls, this can often get answers faster.

Sending an email: If you'd rather keep a record of your messages, you can email Asda at [email protected].

Asda is busy on social media sites like X (@AsdaServiceTeam). You can tweet or send them a message.

You could also go to the customer service desk at the store if you bought the item there and need help.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.