Alo Yoga charged me twice and doesn’t respond to emails, how can I contact support effectively?

Here are effective ways to contact support and get a response:

Gather proof of the double charge – include a screenshot of your bank statement, order number, date, and payment method.

Email [[email protected]] with a clear subject line: “DOUBLE CHARGE – URGENT CLAIM”, including all details and attaching supporting documents.

Use the official contact form: https://www.aloyoga.com/pages/contact-us, selecting Billing Issue and uploading your evidence.

Call the international number +1 855 793 3100 if you're outside the U.S., available Monday to Friday.

Write publicly on Instagram to @aloyoga, briefly explaining the issue (without sharing sensitive information) – many users report faster replies after doing this.

If there’s no reply within 3 business days, open a dispute for duplicate charges with your bank or PayPal.

If you're dealing with a similar issue, you're not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.