I noticed that several unauthorized international transactions, about 4–5 times a month, were made using my debit card issued by Akbank. In total, approximately ₺6,000 worth of transactions were carried out without my consent. These occurred while my card was enabled for online purchases, and once I disabled that option, the issue stopped. I tried to contact customer service but received no response. I have receipts and account details for these transactions. I request that Akbank cancel these unauthorized transactions and refund the total amount to my account.
On August 8, 2024, an unauthorized transaction of ₺61,000 was made on my Akbank credit card through MediaMarkt abroad. On August 15, 2025, I noticed this and immediately called Akbank customer service, blocked my card, and submitted a written complaint to the relevant branch. However, a month has pa...
I am an Akbank credit card customer and I noticed an unauthorized transaction on my card with the last four digits 2632. On 04.10.2025, a transaction of ₺9,468 was made through a firm named iyzico-zara.com as an online purchase. This transaction was carried out without my permission and approval, an...
On October 6, 2025, at 10:55 a.m., ₺19,999 was withdrawn from my Akbank credit card (moka united/ıtx turke), followed by two additional unauthorized transactions at 10:58 a.m. for ₺498 and ₺1 (plan Exxen), totaling ₺20,498. These transactions were made without my knowledge, and I never received any ...
On September 22, 2024, around 11:00 PM, two unauthorized withdrawals were made from my Akbank checking account—one for ₺5000 and another for around ₺4800. Additionally, I noticed three unauthorized charges on my Akbank credit card: ₺5000, around ₺4800, and over ₺10,800. Upon realizing this, I immedi...
Hello, on December 27, 2024, at 8:56 PM, an unauthorized transaction was made with my Akbank Axess Gold Card under Africorex Ltd for $1,000 (₺36,131). Two minutes later, at 8:58 PM, for electronic goods, another unauthorized transaction was made under the same name for $200 (₺7,226.20) without my kn...
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