I closed my Akbank credit card and salary card over a month ago, but my new bank, VakıfBank, is refusing to issue me a credit card because Akbank has not closed my credit card with a ₺114,000 limit. How can a closed credit card still show a ₺114,000 limit? Despite visiting Akbank branches many times and writing to their complaint line repeatedly, my issue remains unresolved. They are only causing further inconvenience. I initially chose Akbank for their promotion, but in February my account was accessed by unknown individuals who withdrew all my money and took out loans in my name. Akbank refused to take responsibility for this. Now, after switching to a new bank, Akbank still won’t remove my credit limit. If you’re considering switching to this bank for minor benefits like I did, believe me, it’s not worth it.
I have been facing multiple unresolved issues with my Akbank credit card. Despite having a ₺49,000 limit, the sum of my outstanding balance and available credit shows as ₺54,500, even though no annual fee or interest has been applied. Akbank representatives acknowledge the inconsistency and file int...
I applied for an Akbank credit card to enroll my child in school, and when it arrived, it had a limit of ₺10,000. I requested a limit increase, but they refused and told me to lower the limits of my other bank cards. I closed a card worth ₺297,000 and reduced the limit of my ₺53,000 card to ₺15,000,...
Akbank charged a ₺1,150 annual fee on my credit card with a ₺5,000 limit. This fee amounts to nearly a quarter of the card's total limit, and I would ...
Every 15 days, ₺1500 is consistently taken from my credit card, and the bank is unable to give a straightforward explanation. Every time I submit a complaint, they generate a service request but fail to follow up. On my recent call, they stated that I had opened another credit card, which the bank s...
Akbank is truly making things difficult for its customers. Despite fully paying off my credit card balance on October 4, 2024, the bank added two new charges on October 5, 2024. These charges are listed as Payment Plan Loan 20/21 for ₺318.76 and 21/21 for ₺318.90. I had informed the bank about an is...
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