Hello, I earned 750 chip-para through Akbank’s invitation event and used it. Normally, once the requirements are met, the chip-para reward is credited to the account. However, this time, it was taken back, claiming that the requirements were not met. Since there were no chip-para left in the account, it appeared as -750 Chip Para, and the amount was automatically deducted in cash from my account. In other words, they took back the chip-para reward they had given me in cash.
Hello, In the past months, I participated in Akbank's campaign "750 TL Chip-Para for Your Clothing, Electronics, and Cosmetics Shopping!" As part of the campaign, I made a purchase, and the chip money was credited to my card. However, I had to return the item later, and the chip money was deducted. ...
Through the Akbank Chip Para campaign, 5000 Chip Para was credited to my account. However, last month, ₺2353.33 was withdrawn from my bank account as a debt. The bank showed this transaction as a payment made to the card numbered 516840**8895708 by using the Chip Para, effectively taking ₺2353.33 di...
Two months ago, I spoke with Akbank, and they told me that if I spent ₺1458 per month for 7 months, I would receive ₺704 in Chip Para. I received the first month’s reward, but in the following months, I didn’t. So, I called customer service. When I spoke with them, they told me that I would only rec...
On August 3, 2025, I fully met all the requirements of the Akbank Axess Chip Para campaign. Although the campaign condition required only ₺1000 in spending, I made ₺2130 in supermarket purchases. Despite this, the promised ₺250 Chip Para reward was not credited to my account. I filed three complaint...
On June 28, 2025, I came across a special Akbank campaign offering ₺1,000 chip-para for end-of-month spending. The campaign stated that spending ₺10,000 or more would instantly reward the user with ₺1,000 chip-para. To ensure I understood the terms correctly, I called Akbank customer service at 444 ...
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