Two months ago, I spoke with Akbank, and they told me that if I spent ₺1458 per month for 7 months, I would receive ₺704 in Chip Para. I received the first month’s reward, but in the following months, I didn’t. So, I called customer service. When I spoke with them, they told me that I would only receive the reward for the first month and that I needed to spend ₺1058 per month for 12 months. But that’s not what I was told before. The previous customer representative misled me. I'm the only one who’s been affected here. I can't believe such a prestigious bank would act so poorly. It’s shameful, really shameful.
Through the Akbank Chip Para campaign, 5000 Chip Para was credited to my account. However, last month, ₺2353.33 was withdrawn from my bank account as a debt. The bank showed this transaction as a payment made to the card numbered 516840**8895708 by using the Chip Para, effectively taking ₺2353.33 di...
On June 28, 2025, I came across a special Akbank campaign offering ₺1,000 chip-para for end-of-month spending. The campaign stated that spending ₺10,000 or more would instantly reward the user with ₺1,000 chip-para. To ensure I understood the terms correctly, I called Akbank customer service at 444 ...
On August 15, 2025, a card fee of ₺1149.50 was charged to my Akbank Platinum credit card ending in 0303. During the time I was a salary customer and even afterwards, the card fees charged to my account had previously been refunded as Chip Para. However, in August 2025, I faced this fee again and on ...
On August 3, 2025, I fully met all the requirements of the Akbank Axess Chip Para campaign. Although the campaign condition required only ₺1000 in spending, I made ₺2130 in supermarket purchases. Despite this, the promised ₺250 Chip Para reward was not credited to my account. I filed three complaint...
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