Akbank Hasn’t Paid My ₺48200 Salary Promotion After Two Months of Waiting

Akbank still hasn’t paid our salary promotion, even though it’s been two months. We were told that the promotion would be deposited a few days after our first salary payment, but I have yet to receive anything. I’m a public sector employee working for a municipality, and we had agreed on a promotion of ₺48,200. Initially, customer service was very helpful, but once they secured me as a customer, they seemed to stop caring. It’s frustrating to be left waiting like this. I trusted the bank, and now 3,000 employees are in the same situation. This delay is causing unnecessary stress. Please deposit the amount you promised.