AfricaWinBet Cancelled My Withdrawals Without Explanation

My name is Christopher Char*** and I have an account on AfricaWinBet registered with the phone number 05544377** and the email address cc4645***@gmail.com. Recently, I have experienced serious problems with my withdrawals on your platform. Two days ago, I requested withdrawals of 100 GHC and 2,000 GHC from my AfricaWinBet account. Both withdrawal requests stayed in pending status for some time and were then cancelled without any clear reason or explanation from your side. I do not have any contact number or direct support channel for AfricaWinBet, so I have not been able to reach you to resolve this situation. I am kindly requesting that you review my account and immediately pay the total amounts of 100 GHC and 2,000 GHC that I tried to withdraw. I also ask you to clearly explain why the withdrawals were cancelled so that this does not happen again in the future.