Africabet Delaying Withdrawal and Demanding New Deposits

I have an account with Africawin Bet in Ghana and I recently requested a withdrawal via mobile money. My withdrawal has been pending for more than 8 hours and I have not received any clear information or update about the status. In addition to this, I am seeing or being told that I need to make new deposits before I can complete my withdrawal, which I find unfair and unacceptable. I should be able to withdraw my own winnings without being forced to deposit more money. I kindly request that Africawin Bet immediately processes and pays my pending withdrawal via mobile money without any condition to make new deposits, and that I am informed clearly about the reason for this delay so that this does not happen again.