If ADI Predictstreet locked your account,
Review your account notifications first;
• Check:
– Email notifications
– Login error messages
– Security alerts
– Account status messages
• Look for:
– Identity verification requests
– Suspicious activity alerts
– Temporary security holds
– Terms of service or policy notices
Gather evidence;
• Save screenshots showing:
– Account lock message
– Login errors
– Any communications from ADI Predictstreet
– Account status page
• Keep:
– Account email address
– Subscription or payment receipts (if applicable)
– Verification documents
– Support conversations
Verify your account information;
• Confirm:
– You're using the correct login credentials
– Your email address has been verified
– Any required identity verification has been completed
– No outstanding security requests remain
Contact ADI Predictstreet support;
• Request:
– The specific reason your account was locked
– Confirmation of any outstanding verification requirements
– Restoration of access if the lock was applied in error
– Instructions for completing the account review
If resolution stalls, consider filing a complaint on Xolvie for added leverage.
