On 13 May at around 2:06 pm, I placed an order for chicken biryani from Lucky Restaurant through Zomato. While placing this order, the amount was debited from my family account, but the transaction on Zomato was not successful and the order was not created properly. The order ID related to this failed transaction is 8113790248. Since the money has been deducted from my account but I did not receive the order, this has caused both financial loss and inconvenience. I kindly request that the full amount deducted for this unsuccessful order be refunded to my account as soon as possible.
Using Zomato, I placed supper orders for my family expecting it to show up at the designated hour. The delivery time changed from 20 minutes to 15 minutes and so on after waiting almost two hours. Concerned, I phoned the delivery executive to find out that I apparently did not answer their calls, he...
Having been using the Zomato app for a considerable period, I would want to share my experience with it. I have always had the same problems even though I often get food and snacks on the site. One often occurring issue is that orders cannot be revoked as needed. I recently ordered by mistake and qu...
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