Zara Sent Wrong Size Twice - Online Order Size M Not Delivered

I ordered from Zara not once, but twice, and those both times I got the wrong size. Is it really that difficult to put M size? I guess they had the M size, but then when I purchased it online, someone purchased it in real life and that’s why they just put the bigger size, but that’s not professional. At least they returned my money back when I went into the shop IRL to solve the problem.






